Cyber Incident Response Team

Cyber Incident Response Team

Cyber Incident Response Team

RFC 2350 – Cyber Incident Response Team (CIRT) Collega Inti Pratama

RFC 2350 – Cyber Incident Response Team (CIRT) Collega Inti Pratama

1. Cyber Incident Response Team (CIRT) COLLEGA-CSIRT

1. Cyber Incident Response Team (CIRT) COLLEGA-CSIRT

The Cyber Security Incident Response Team (CSIRT), abbreviated as COLLEGA-CSIRT, is the CSIRT of PT Collega Inti Pratama, established by the President Director in the Director's Decree Number: SK/DIR/03-24/004 concerning the Policy and Procedure of the Security Incident Response Policy. COLLEGA-CSIRT was formed to maintain the continuity of the company's business as a provider of information technology services against various threats and cyber attacks.

Basic information regarding COLLEGA-CSIRT is available in the RFC 2350 document (Indonesian language version) at the following page:

1. Cyber Incident Response Team (CIRT) COLLEGA-CSIRT

The Cyber Security Incident Response Team (CSIRT), abbreviated COLLEGA-CSIRT, is the CSIRT of PT Collega Inti Pratama established by the President Director in the Decree of the Board of Directors Number: SK/DIR/03-24/004 Regarding Security Incident Response Policy. COLLEGA-CSIRT was formed to maintain the business continuity of the company as a provider of information technology services against various threats and cyber attacks.

Basic information regarding COLLEGA-CSIRT is available in RFC 2350 Document (English version) at the following page:

2. COLLEGA-CSIRT Vision

2. COLLEGA-CSIRT Vision

Emphasizing the principle of information security, which includes:


  • Confidentiality – Protecting the confidentiality of data that the company is responsible for from being accessed by unauthorized and interested parties.

  • Integrity – Maintaining the integrity of data from any changes without the permission of the data owner.

  • Availability – Ensuring the availability of data when it is to be used or needed by the data owner.

2. COLLEGA-CSIRT Vision

Prioritizing information security principles, including:


  • Confidentiality – Maintaining the confidentiality of data that is the responsibility of the company from being accessed by unauthorized and interested parties.

  • Integrity – Preserving the integrity of data from any changes without the owner's consent.

  • Availability – Ensuring the availability of data when it is needed or required by the data owner.

3. COLLEGA-CSIRT Mission

3. COLLEGA-CSIRT Mission

  1. Comply with applicable laws and regulations

  2. Establish policies and procedures related to information security

  3. Implement risk management in organizational activities

  4. Continuously promote information security awareness

  5. Apply Best Practices in information security

  6. Continuously improve the competency of Human Resources related to information security

  7. Conduct Reviews and provide recommendations for all systems by independent parties periodically

  8. Ensure management commitment to the implementation of information security.

3. COLLEGA-CSIRT Mission
  1. Comply with applicable laws and regulations

  2. Determine policies and procedures related to information security

  3. Implement risk management in organizational activities

  4. Conduct ongoing socialization on information security

  5. Implement Best Practices in information security

  6. Enhance the competencies of Human Resources related to information security continuously

  7. Conduct Reviews and provide recommendations for all systems by independent parties periodically

  8. Ensure management's commitment to the implementation of information security.

4. Constituent

4. Constituent

The COLLEGA-CSIRT constituents include all units across the directorate within the company and data owners/clients.

4. Constituent

The COLLEGA-CSIRT constituents include all units across the directorate within the company and data owners/clients.

5. COLLEGA-CSIRT Services

5. COLLEGA-CSIRT Services

The main services of COLLEGA-CSIRT are:


  1. Providing alerts related to cybersecurity: Alert services are given to all Units across the Directorate in the Company and Data Owners / Clients, taking into account their respective responsibilities.

  2. Handling cyber incidents: The cyber incident handling service is provided by COLLEGA-CSIRT in the form of analysis, technical recommendations, and on-site assistance for the mitigation and recovery of cyber incidents.

  3. Receiving reports of cyber incidents: The cyber incident reporting service is provided in the form of coordination for the mitigation and recovery of cyber incidents.

5. COLLEGA-CSIRT Services

The main services of COLLEGA-CSIRT are:


  1. Providing cybersecurity alerts: Alert services are provided to all Units throughout the Directorate in the Company and Data Owners / Clients, taking into account each party's responsibilities.

  2. Handling cybersecurity incidents: The cybersecurity incident handling services are provided by COLLEGA-CSIRT in the form of analysis, technical recommendations, and on-site assistance for the mitigation and recovery from cybersecurity incidents.

  3. Receiving cybersecurity incident complaints: This service for cybersecurity incident complaints is provided in the form of coordination for the mitigation and recovery from cybersecurity incidents.

6. Types of Incidents and Support Levels

6. Types of Incidents and Support Levels

COLLEGA-CSIRT provides incident handling for the following types:


  1. Web Defacement

  2. DDOS

  3. Malware

  4. Phishing


    The support provided by COLLEGA-CSIRT to constituents may vary depending on the type and impact of the incident.

6. Types of Incidents and Support Levels

COLLEGA-CSIRT provides handling of cyber incidents of the following types:


  1. Web Defacement

  2. DDOS

  3. Malware

  4. Phishing


    The support provided by COLLEGA-CSIRT to constituents may vary depending on the type and impact of the incident.

COLLEGA-CSIRT Organization Profile

COLLEGA-CSIRT Organization Profile

The Collega Cyber Security Incident Response Team (CSIRT) has a team composition that refers to the Director's Decision Letter Number: SK/DIR/03-24/004 Regarding the Security Incident Response Policy Procedures. The chairperson of COLLEGA-CSIRT is held by the Head of the Internal Audit & Risk Management Division.

COLLEGA-CSIRT Organization Profile

The Collega Cyber Security Incident Response Team (CSIRT) has a team composition that refers to the Director's Decision Letter Number: SK/DIR/03-24/004 Regarding the Security Incident Response Policy Procedures. The chairperson of COLLEGA-CSIRT is held by the Head of the Internal Audit & Risk Management Division.

FAQ

FAQ

What is the Cyber Incident Response Team (CIRT) at Collega?

The Cyber Incident Response Team Collega, also known as COLLEGA-CSIRT (Cyber Security Incident Response Team), is a special team established by PT Collega Inti Pratama to address cyber security threats and incidents in order to maintain the continuity of services and protect the data of the company and its clients.

What is the main purpose of the establishment of COLLEGA-CSIRT?

What services are provided by COLLEGA-CSIRT?

What types of cyber incidents are handled by COLLEGA-CSIRT?

Who can be served by COLLEGA-CSIRT?

What missions are carried out by COLLEGA-CSIRT?

What is the organizational structure of COLLEGA-CSIRT?

How do I contact COLLEGA-CSIRT?

FAQ

What is the Cyber Incident Response Team (CIRT) at Collega?

The Cyber Incident Response Team Collega, also known as COLLEGA-CSIRT (Cyber Security Incident Response Team), is a special team established by PT Collega Inti Pratama to address cyber security threats and incidents in order to maintain the continuity of services and protect the data of the company and its clients.

What is the main purpose of the establishment of COLLEGA-CSIRT?

What services are provided by COLLEGA-CSIRT?

What types of cyber incidents are handled by COLLEGA-CSIRT?

Who can be served by COLLEGA-CSIRT?

What missions are carried out by COLLEGA-CSIRT?

What is the organizational structure of COLLEGA-CSIRT?

How do I contact COLLEGA-CSIRT?

© 2026 PT Collega Inti Pratama. All Rights Reserved.

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Address

Talavera Office Park

Jl. Letjen TB. Simatupang Kavling 22 - 26 Cilandak South Jakarta 12430

+622175924428

marketing@collega.co.id

© 2026 PT Collega Inti Pratama. All Rights Reserved.

Privacy Policies

Sitemap

Address

Talavera Office Park

Jl. Letjen TB. Simatupang Kavling 22 - 26 Cilandak South Jakarta 12430

+622175924428

marketing@collega.co.id

© 2026 PT Collega Inti Pratama. All Rights Reserved.

Privacy Policies

Sitemap